FREQUENTLY ASKED QUESTIONS

We specialize in Product, E-Commerce, Food & Beverage, and Fashion photography. If you have a specific request, feel free to reach out!

We started as a full-service studio, but as we specialized in working with agencies and brands, we moved away from family shoots, maternity sessions, weddings, and, more recently, headshots. Our focus is on dedicating our time, skills, and expertise to brands. For services we no longer offer, we’re happy to recommend trusted colleagues who specialize in them!

You can book a session by filling out our contact form here, sending us an email at hola@michellelacruz.com or marketing@michellelacruz.com

Pricing varies depending on the type and complexity of the shoot. We like to take the approach of combining time and final output of images, for higher volume of images, we also offer contracts of packages per image.

We accept payments via credit/debit card, Venmo, Cashapp, bank transfer, and check. Please note that credit card payments are subject to a processing fee of 3%.

Yes, a 50% deposit is required to secure your booking. The remaining balance is due on or before the day of the shoot. If you have specific payment terms, those can always be discussed beforehand.

Our studio is based in Boca Raton,FL, and we are available for on-location shoots!

Preparation depends on the type of shoot, but don’t worry—we’ll send you detailed guidelines ahead of time! In general, it helps to have a clear idea of how many final images you need and to share a shot list at least 7 days before the shoot. This list, ideally created by you, outlines what we’re photographing, and we’re happy to collaborate on a mood board if needed. Sorting out props, setup, and other details in advance makes everything run smoothly!

Turnaround time varies, but most projects are delivered within 20 business days. Rush delivery may be available upon request for an additional fee.

 Cancellations made at least 48 hours in advance might be eligible for a refund (minus the deposit). Rescheduling is allowed based on availability. Please refer to our full cancellation policy for details.